“酷凌行动”工作坊

（工作坊）让我可以提早发现冲突发生的征兆，并能更好地调整我个人的应对方式。

The Cooling Conflict workshop has helped me to understand conflicts and ways to manage conflicts because it helped me see things in a different perspective.

The Cooling Conflict workshop has helped me to understand conflicts and ways to manage conflicts because it shows me the early stages of a conflict that I could have noticed and done something different that would have avoided the whole situation from spiralling into an actual conflict.